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Carla537

: Email containing links of a website is landing in SPAM I am using sendgrid SMTP Server to send the e-mails from my java web application. The issue is the any e-mail containing external links

@Carla537

Posted in: #Email #Links #Smtp #Spam

I am using sendgrid SMTP Server to send the e-mails from my java web application. The issue is the any e-mail containing external links to a one website and images are going to spam.

If i remove the images and links of the website, Emails will land in INBOX.

This happens only when email contains links to a website (http://www.mysite.com), Links to this website are causing spam.

What is the work around for this.

When i test for spam score using spamcheck.postmarkapp.com/
I got the below result :

0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at www.dnswl.org/, no
trust
[74.63.236.162 listed in list.dnswl.org]
0.0 HTML_MESSAGE BODY: HTML included in message
0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid
0.0 T_DKIM_INVALID DKIM-Signature header exists but is not valid

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@Samaraweera270

There are a few things that I would assume is causing your email to land in the spam box. Since your question is short on the details of the email, I will answer it as best as a I can based on assumptions.

Also I've used SendGrid successfully in the past, good service!

These are not in order of importance!


The first to look for is the ratio of 'Text' to 'Images'. 2 lines of text for every image. Image size file size can affect this also. Send grid recommends that you only use images if you have to.
Provide a text only version of your email.
Make sure there are no spam triggering words blog.mannixmarketing.com/spam-trigger-words/ Make sure your DKIM, SPF, Sender-ID and Domain Keys Are Setup Properly
If you are having issues with maybe one website link causing the spam issue, try using a url shortener.


I bet if you just go through these 4 or 5 things, your emails will start showing up in the Inbox!

a sendgrid blog post

Good Luck.

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