: Is there a way to setup Clicktale tag in Google Tag Manager? Since GTM doesn't support document.write() method the standard clicktale code doesn't work. Is there a workaround for this? ClickTale

@Nimeshi995

The correct way to do it is explained in wiki.clicktale.com/Article/Google_Tag_Manager_Integration
The procdeure is:


Create a new container (or add the below to an existing container).
Create a new Custom HTML tag in your GTM container.
Copy and paste your project’s bottom code (from the ClickTale account) into the new
tag.
Check the “Support document.write” checkbox.


I tried it and it worked. Anyway I had to wait 24h (probably it's the time that Google needs for publishing the tag).

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@Alves908

Cubius,

I actually ran into the same issue and recently contacted ClickTale Support to find out the correct solution. I was given the following instructions which worked for me. Try the following:

1) Create a new tag in your GTM container.

2) Copy and paste the code into the new tag.

3) Change the general parameters in the code (PID, Ratio, PartitionPrefix) to your project’s details. For example (12345, 0.33, “www14”)

4) Save the new tag and publish the updated version of the container.

Here is the code:

<script type="text/javascript">
function ClickTaleCreateDOMElement(tagName) {
if (document.createElementNS) {
return document.createElementNS('http://www.w3.org/1999/xhtml', tagName);
}
return document.createElement(tagName);
}
var ClickTaleIsXHTMLCompliant = true;
var ClickTalePrevOnReady;
if (typeof ClickTaleOnReady == 'function') {
ClickTalePrevOnReady = ClickTaleOnReady;
ClickTaleOnReady = undefined;
}
var ClickTaleOnReady = function() {
window.ClickTaleScriptSource = (document.location.protocol == 'https:'?
'https://clicktalecdn.sslcs.cdngc.net/www/':
'http://cdn.clicktale.net/www/');

window.ClickTaleIncludedOnDOMReady = true;
window.ClickTaleSSL = 1;

ClickTale(PID, Ratio, PartitionPrefix);

if(typeof ClickTalePrevOnReady == 'function') {
ClickTalePrevOnReady();
}
};
(function() {
var div = ClickTaleCreateDOMElement("div");
div.id = "ClickTaleDiv";
div.style.display = "none";
document.body.appendChild(div);

var externalScript = ClickTaleCreateDOMElement("script");
externalScript.src = document.location.protocol == 'https:'?
'https://clicktalecdn.sslcs.cdngc.net/www/WRe1.js':
'http://cdn.clicktale.net/www/WRe1.js';

externalScript.type = 'text/javascript';
document.body.appendChild(externalScript);
})();
</script>

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