: Google Analytics Social Tracking implementation. Is Google's example correct? The current Google Analytics help page on Social tracking (developers.google.com/analytics/devguides/collection/gajs/gaTrackingSocial?hl=es-419)

@Shanna517

Posted in: #GoogleAnalytics #SocialMedia #SocialSharingButtons

The current Google Analytics help page on Social tracking (developers.google.com/analytics/devguides/collection/gajs/gaTrackingSocial?hl=es-419) links to this page with an example of the implementation: analytics-api-samples.googlecode.com/svn/trunk/src/tracking/javascript/v5/social/facebook_js_async.html
I've followed the example carefully yet social interactions are not registered.
This is the webpage with the non-working setup: bit.ly/1dA00dY (obscured domain as per Google's Webmaster Central recommendations for their product forums)

This is the structure of the page:


In the :

ga async code copied from the analytics' page
a script tag linking to stored in the same domain.
the twitter js loading tag

In the

the fb-root div
the facebook async loading js including the _ga.trackFacebook(); call
the social buttons afterwards, like so:

(with the proper URL)
Tweet (with the proper handle)




That's it. As far as I can tell, I have implemented it exactly like in the example, but likes and twitts aren't registered.

I have also altered the ga_social_tracking.js to register the social interactions as events, adding the code below. It doesn't work either. What could be wrong?

Thanks!



Code added to ga_social_tracking.js

var url = document.URL;
var category = 'Social Media';

/* Facebook */
FB.Event.subscribe('edge.create', function(href, widget) {
_gaq.push(['_trackEvent', category, 'Facebook', url]);
});

/* Twitter */
twttr.events.bind('tweet', function(event) {
_gaq.push(['_trackEvent', category, 'Twitter', url]);
});

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