: Www.example.com showing a 404 error while example.com is working when set up through cPanel I set up a recent (Wordpress) project on Microsoft Azure with a domain from 123-reg. When I set up

@Murphy175

To ad on Dan's answer: you should put this piece of code in your .htaccess file:

RewriteCond %{HTTP_HOST} ^www.example.com [NC]
RewriteRule ^(.*)$ example.com/ [L,R=301]

Vote Up Vote Down

@Samaraweera270

When I set up the DNS servers I am getting example.com is working to the site, but example.com isn't and is showing a 404 error.


Since you're receiving a 404 error code from a server, that likely means your DNS is configured properly, but your web server is not redirecting to the same content that your non-www (root domain) is returning.

Assuming that your DNS is being managed by the domain registrar 123-reg, you can verify that the DNS for www URLs is pointed to the same IP address that the non-www is pointed to via an A record, as pictured here.

Then if non-www URLs are the preferred ones you've been using or would like to use, you should do a 301 redirect in your web server from: wwww -> non-www.

Lastly, it might be a good idea to tell Google which URL is preferred (i.e., the non-www one). See this for more: Preferred domain (www or non-www)

Vote Up Vote Down