: The purchase page calculates visits from all items, not just the particular item you specified in the funnel, making the first step required does not change that (it just adds visit to the

@Sherry384

The purchase page calculates visits from all items, not just the particular item you specified in the funnel, making the first step required does not change that (it just adds visit to the first step even if a visitor landed directly in step 2).

I am guessing you misconfigured the first step. If your items pages look like this (for example):

/items/product1.html
/items/product2.html


You need to use a regular expression for the first step to catch all visits to all items pages, not just one specific item, probably something like that:

/items/(.*)

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