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Deb1703797

: Google Analytics payment gateways are tracking referrals Google Analytics is tracking my payment gateway conversion as a referral. This is because we take the user to the payment gateway, eg

@Deb1703797

Posted in: #Analytics #Google

Google Analytics is tracking my payment gateway conversion as a referral.

This is because we take the user to the payment gateway, eg PayPal, but bring them back to the site for the order confirmation page.

With all the sites we work on this hasn't happened before so very confused. So we get, as conversions, ipg-online.com / referral and paypal.com / referral within our analytics.

Any ideas?

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@Eichhorn148

You will want to add PayPal to your referral exclusion list in Google Analytics. Google says that it is exactly what it is meant for:


A common use for this feature is to exclude traffic from a third-party shopping cart to prevent customers from being counted in new session and as a referral when they return to your order confirmation page after checking out on the third-party site.


To do so:


Navigate to a property. If you're not in the settings screen, click Admin.
Click Tracking Info then Referral Exclusion List.
Enter paypal.com
Click Apply to save.


Repeat those steps with others such as ipg-online.com.

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