: Google Webmaster Tools Data Highlighter says "Failed to load data, please try again later" I seem to be unable to access the data highlighter in Google Webmaster Tools since I attempted to start
I seem to be unable to access the data highlighter in Google Webmaster Tools since I attempted to start a new highlight on a page.
Clicking the red Start Highlighting button to open the tagger did nothing, so I refreshed. Now, the page loads without the middle content section, then a few seconds later shows the following error:
Failed to load data, please try again later.
I can't get any of the middle section to load, even the list of current pages/page sets that have been highlighted—this error shows.
I thought it may be a Google service outage, but other sites' data highlighters work fine. It also seems coincidental that it stopped working after I attempted to start highlighting—I was able to list the existing pages and page sets fine before that, and still am able to access the service on other sites.
I've tried clearing browser data and have tried Google Chrome as well—same problem.
What's happened?
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I resolved this by getting my admin to provide me with the full access in WMT.
I think data highlighter doesn't work with restricted access
This problem has been reported many times in the Google Product Forums:
Data Highlighter Tool
'Failed to load data, please try again later' shows repeatedly when using the Data Highlighter tool
Data Highlighter - "Failed to load data, please try again later."
FAILED TO LOAD DATA MESSAGE FOR DATA HIGHLIGHTER
Data Highlighter: "failing to load data"
'Failed to load data, please try again later' shows repeatedly when using the Data Highlighter tool.
It would appear to be a bug on Google's side.
It has been confirmed by multiple people.
It happens only some of the time.
Google has not published a valid workaround or fix
None of those threads have any solutions to the problem. Some people report that the following may have solved the issue for them, but none of these works consistently:
Clear the browser cache
Switch to a different browser
Try again another day
Try those possible workarounds, but other than that, it appears that Google needs to fix something on their end. If you believe that you can provide additional details to Google to help them to fix this problem, then please do so in the product forums.
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