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Jessie594

: SSL issue with firefox My website is hosted on hostgator and i have purchased their ssl service. Now when i open my website in chrome then it works fine but when i open it in firefox

@Jessie594

Posted in: #Firefox #Https #Security #SecurityCertificate

My website is hosted on hostgator and i have purchased their ssl service.

Now when i open my website in chrome then it works fine but when i open it in firefox it gives me error like

The certificate is not trusted because no issuer chain was provided.


So how to add this issue chain in ssl certificate?

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@Heady270

It means that the server doesn't provide the intermediate certificate used to sign your certificate. Normally, certificate authority have their own root certificate, known to browsers and operating systems, which they use to sign an intermediate certificate that in turn directly signs your certificate.

You need to include that intermediate certificate in your server's response. For nginx and newer Apache releases, you just cat your certificate and the intermediate certificate together. With a hosted service, complain to the provider.

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