Mobile app version of vmapp.org
Login or Join
Annie201

: 500 error returns website content I'm using CloudFlare on my shared host. Recently all search engines and is-it-up sites have been getting a 500 error. I'm not sure who's to blame, my host

@Annie201

Posted in: #Cloudflare #Http #HttpCode500 #WebCrawlers

I'm using CloudFlare on my shared host. Recently all search engines and is-it-up sites have been getting a 500 error. I'm not sure who's to blame, my host or CloudFlare. I don't remember changing anything.

How should I start to diagnose this?

Has anyone experienced any 500 errors from CloudFlare?

Edit: The browser gets a 500 error too, but that 500 error returns the content of the website.

10.03% popularity Vote Up Vote Down


Login to follow query

More posts by @Annie201

3 Comments

Sorted by latest first Latest Oldest Best

 

@Rivera981

Just a quick note that a 500 internal server error is an issue with your actual server. If you want to test this in the future, then you can run this command in terminal to see what your server is returning:

curl -v -H 'Host: yourdomain.com' yourserver IP (replace with your actual domain & your server IP address in those fields).

10% popularity Vote Up Vote Down


 

@Bryan171

Strangely enough, I got it to work by deleting some already-deactivated plugins. Someone suggested I'd deactivate plugins, so there's where I headed and it worked well.

One was WP Super Cache, because I switched to W3 Cache.
Another was XML Sitemap plugin.

All works good now, thanks everyone!

10% popularity Vote Up Vote Down


 

@BetL925

If the 500 error is coming from your own site, you should be able to address the problem by looking in the server's error log. 500 errors are produced any time something happens that the web server is not expecting. It is unusual to see a 500 error with the full content of the page, but it is not unheard of. The server log will have the cause of the error recorded for each page request.

If the 500 error is only through Cloudflare, there is a support page you should know about:


HTTP errors in the 500 range, indicate that CloudFlare or your web server experienced an internal error. Unfortunately, the Google Webmaster Tools Health Dashboard provides a limited diagnostic view into these kinds of errors. If your web server is producing errors in the 500 range, it can be challenging to isolate these errors from errors that CloudFlare may be producing. It's very important to report these errors to CloudFlare as soon as they are detected. CloudFlare stores 7 days of error logs and Customer Support will have limited ability to troubleshoot if too much time has elapsed since the error occurred. The best solution is to monitor the health of your web server to help correlate dates of any outages with dates of errors.

10% popularity Vote Up Vote Down


Back to top | Use Dark Theme