: Client Expectation re images used during website development When you develop a website for a client, if you create it from scratch and present them with design options that include photo images,
When you develop a website for a client, if you create it from scratch and present them with design options that include photo images, do you make it a point to inform the client on where the images came from and how they can license the images to use on their site assuming they want to keep them?
Are the images you use in web design mock ups typically part of the final website, or is it standard that they server as place holders and the client's know they need to find and purchase any images they want on the site when it goes live?
I ask because I am having a website developed and we picked our design from mock ups the development company created and presented to us. I'm not a design person myself and at that time I did not think about image ownership.
Now we are in the testing stages. Coincidentally I read a getting fined big bucks for using images they don't own on their websites.
When I asked my development company if we have legal rights to the images, they said no, do a Google search if you want to know where the images came from. I could not find the original source that way and asked again and they said we needed to go find and use our own images. (Put the in through the CMS.)
Can any web pros in here tell me if you have a process in place for dealing with images? Do you expect clients to already know they need to find and license images and they are not something you consider it your responsibility to bring up?
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This is normal for a lousy developer.
No! This is not normal. It is one thing to use place holders as an example, but as the site is presented, the developer must not only be able to discuss the purpose and vision of any image, but be able to license it too. If, for example, I as a developer simply copy an image off the net and put it on your site, that is illegal whether you are aware of it or not. It is a copyright infringement. The developer is liable period.
Any good developer is not just a coder anymore. There is a vision of how to communicate, convert, and develop a user interface that carries a level of expectation of expertise. Someone who is developing a site, short of an explicit spelling out of the levels of responsibility is responsible for all of the work they produce and that you pay for. Presumably, they copied and coded the links for the image on your dime.
If a developer told me to search the net for the origin of a photo they produced and placed on my site, I would be giving them exactly one opportunity to rethink their position. If the position does not change, I would be terminating the meeting and the contract with the explanation that the developer did not reach to the level of professionalism expected. I would not pay on that contract and consider filing a suit for the cost of hiring another developer simply because I could not trust them to complete the work properly. If they cannot handle issues with images in a professional manner, how can I expect them to code in a professional manner? It is a reasonable argument that will win the ordinary man argument in court if necessary.
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