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Cooney921

: How to get whitelisted in microsoft's email network? I have been trying for the last couple of weeks to get whitelisted in the Microsoft's email network. I can send emails from my site to

@Cooney921

Posted in: #Email #Hotmail #Microsoft #Spam

I have been trying for the last couple of weeks to get whitelisted in the Microsoft's email network.

I can send emails from my site to gmail and yahoo with no problem. They are delivered to the right folder. However, I have not been able to do the same with hotmail, outlook, and live.

At first, I was only able to deliver to gmail, but yahoo was being filtered and delivered to the spam folder. I fixed this by setting up SPF records and DKIM key of 1024 bits. I also using an SMTP SSL configuration and have a SPAM ASSASSINS score of under 1.

I have read that I need somehow contact Microsoft directly in order for them to whitelist my email ip. There is even a form that would allow me to do so; however, I have not been able to access this from which is supposed to accessed from this url: support.live.com/eform.aspx?productKey=edfsmsbl3&ct=eformts&scrx=1
My ip is not blacklisted so I am ok there, but it is being delivered to the spam folder of this network.

So, how can I contact Microsoft to help me solve this situation?

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@Barnes591

The deep link to get whitelisted for Microsoft's email network is: support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&ccsid=636439172081694532
This gives you the form "Sender Information for Outlook.com Delivery"

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@Heady270

We did two things:


Sign up with JMRP via postmaster.live.com/snds/JMRP.aspx
Sign up with SNDS via postmaster.live.com/snds

The JMRP application will go through a form and a document you need to sign. In our case it took about two days to get approved.

Make sure that your SPF/DKIM/DMARC is setup correctly - we are using Port25 and their tooling is quite good - cant post this link, just Google "Port25 DKIM"

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