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Murray155

: Plesk all hosted websites stopped All the hosted websites on my VPS stopped working yesterday. I have not changed any settings since a week. The websites result in an ERR_CONNECTION_REFUSED. In

@Murray155

Posted in: #Apache #Plesk #WebHosting

All the hosted websites on my VPS stopped working yesterday. I have not changed any settings since a week. The websites result in an ERR_CONNECTION_REFUSED.

In my time zone, the websites stopped working at 2015-9-10 somewhere between 15:00 and 16:30.

Though the plesk panel is still working. There is no error message in that panel when I log in. I already tried to restart the server twice. Also tried to restart apache webserver and nginx, did all not help.

License

This might be interesting: The next license key update is on 2015-09-23. Also, I tried to submit a support request at the Odin website. Entering my license for that request result in the message 'Entered license key is either not valid or not eligible for email support'. Although the license was bought at a certain date. Could that cause the problem?

Should I buy a new license? If the license is the cause, why would there be no message to tell that?

Update

The night before the hosted websites stopped working (from 2015-9-9 to 2015-9-10), plesk was updated from #63 to #64 :

127.0.0.1 admin [2015-09-10 02:16:06] 'Update Domain Status' ('Client GUID': '(..)' => '(..)', 'Domain GUID': '(..)' => '(..)', 'Domain Name': '(domain-name-1)' => '(domain-name-1)', 'Extended status of domain': 'active' => 'suspended', 'Status': '0' => '4')
127.0.0.1 admin [2015-09-10 02:17:43] 'Update Domain DNS Zone' ('Client GUID': '(..)' => '(..)', 'Domain GUID': '(..)' => '(..)', 'Domain Name': '(domain-name-1)' => '(domain-name-1)')
127.0.0.1 admin [2015-09-10 02:17:43] 'Update Domain Status' ('Client GUID': '(..)' => '(..)', 'Domain GUID': '(..)' => '(..)', 'Domain Name': '(domain-name-1)' => '(domain-name-1)', 'Extended status of domain': 'suspended' => 'active', 'Status': '4' => '0')
127.0.0.1 admin [2015-09-10 02:17:47] 'Change status of additional domain' ('Client GUID': '(..)' => '(..)', 'Domain GUID': '(..)' => '(..)', 'Domain Name': '(domain-name-1)' => '(domain-name-1', 'Extended status of domain': 'active' => 'suspended', 'Status': '0' => '4')
( - and so on for all other domains -)
[2015-09-10 04:37:09] 'New patch installed' ('Update version': '63' => '64')


Released from monitoring

I also received a e-mail:

The Web Proxy Server (Nginx) service on host ( - hostname -) has been released from monitoring on Sep 10, 2015 05:57 PM.


Extra information


CentOS 6.6 (Final)
Plesk version: 12.0.8 Update 64, last update was one hour ago. But that did not solve the problem.


So, how can I make the websites make work again?

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@Nimeshi995

/usr/local/psa/admin/sbin/nginxmng --disable
/usr/local/psa/admin/sbin/nginxmng --enable


did it for me

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@Goswami781

I had the exact same problem (well symptoms at least)...

To fix the issue, I executed the following commands:

/usr/local/psa/admin/sbin/nginxmng --disable
/usr/local/psa/admin/sbin/httpdmng --reconfigure-all


Hope this helps. :)

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