: Website redirects to the default cPanel error page in specific countries I am using CENTOS 6.7 x86_64 xenhvm and WHM 11.50.2 (build 0). I have no rules in my ModSecurity and no IP or region
I am using CENTOS 6.7 x86_64 xenhvm and WHM 11.50.2 (build 0).
I have no rules in my ModSecurity and no IP or region specific restrictions from htaccess. The DNS zone was also checked and seems to be correct.
Where else can I check to understand what can cause my site in specific country to redirect on cPanel default error page (/cgi-sys/defaultwebpage.cgi).
More posts by @Correia994
1 Comments
Sorted by latest first Latest Oldest Best
This sounds like an issue with passing the domain name requested in the request header. The only reason why the default page will show is if the request header does not identify which domain name is being requested from the server, essentially as in if the user was putting the servers IP address directly into the browser address bar.
This does not sound like a DNS issue, rather it sounds like an issue in the request and communications stream. It is possible that either there is an issue with the end users machine or browser, or there is an issue with some upstream network which is malforming the request. Based on what you have stated this would not appear to be a DNS issue nor would it appear to be an issue on your end.
Terms of Use Create Support ticket Your support tickets Stock Market News! © vmapp.org2024 All Rights reserved.