: Is SiteLock really beneficial in protecting medium sized websites (1k pages)? My sites are hosted at a shared server at HostGator who have recently started sneakily pushing their customers to

@Murphy175

SiteLock is a service that is owned by a company called Endurance International Group, or EIG for short.

You can confirm thishere: www.linkedin.com/title/business-development-manager-at-endurance-international-group You notice John C Booker listed as the Sales Manager at SiteLock.

EIG owns dozens of well-known hosting brands, which you can find here: researchasahobby.com/full-list-eig-hosting-companies-brands/
If you take any of their hosting brands from that list and search online for complaints, or check their official Twitter feeds, you'll see lots of unhappy customers. Personally I dislike EIG, very much so. Some online research will uncover the many reasons why I don't think they are a very customer-focused company at all.

I have never used SiteLock, but judging on the quality of most of their hosting brands I would probably stay far away from SiteLock.

You can read some SiteLock-specific reviews here: sitelock.pissedconsumer.com/
Also, as a side note because I'll never remember where I read it, but there are complaints of SiteLock conducting themselves in some shady ways.

I read a review somewhere a few months ago from a client that was using SiteLock but decided it was too expensive for the budget she had for her small business website. She asked her host (iPage I believe, an EIG brand) to cancel the service. They hassled her a bit, but eventually cancelled the service. Within a day she received an e-mail from her host saying that the site was infected, and that she would need to purchase the more expensive SiteLock911 service to have the site cleaned up. Now I don't really know what happened here, as I wasn't involved, and I really wish I could find that article. But if that story was in fact true, I would be careful giving them my money.

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@Murray155

They seem far too automated to be much use. Good security needs to be more bespoke than what they offer. They seem to only offer warnings but no fixes (without paying, anyway), so I'm not sure how much better they are than the free scanners out there.

Good security for a Wordpress site would be to do things like backups, patching, and making sure third party plug-ins are professionally coded before installing them. There seems very little preventative measures in what they offer.

If malware is found, you need to try and track down how it got on*, rather than just deleting it. Again, this isn't a service they seem to offer as part of the main deal.

(* If your site is being hacked regularly, and is patched, that suggests to me there may be a back door somewhere)

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