: Google Analytics Not Tracking Mobile Visitors A Google Analytics account I have access to seems to completely ignore visits from handheld devices. I originally noticed as the traffic count from

@Michele947

Posted in: #GoogleAnalytics #GoogleTagManager

A Google Analytics account I have access to seems to completely ignore visits from handheld devices.

I originally noticed as the traffic count from handheld was only 15, compared to the thousands received on desktop. I've visited the site from tablets and mobiles while viewing Realtime, and it doesn't show up.

I was worried that it was classing these visits as desktop, but it actually seems that they just aren't getting tracked at all.

I've also noticed that the URL structure is different to anything I've seen before. Instead of domain.com/services, it's services/domain.com - which is a 404 page. However it does appear that Analytics is tracking visits to the actual page, just displaying the URL incorrectly. Could these two issues be connected?

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