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Deb1703797

: No MX records?! Zone file issue. Shopfiy vs. self-hosted email One of my hosting clients has a website: www.vincedevito.ca. Some time ago, he decided to use Shopify as his primary website, but

@Deb1703797

Posted in: #Dns #Email #Shopify

One of my hosting clients has a website: vincedevito.ca.
Some time ago, he decided to use Shopify as his primary website, but I still host his email.

Therefore, I set up a DNS Zone with GoDaddy.

; SOA Record
VINCEDEVITO.CA. 3600 IN SOA ns77.domaincontrol.com. dns.jomax.net (
2015112604
28800
7200
604800
600
)

; A Records @ 600 IN A 23.227.38.32
mail 3600 IN A 71.19.154.96
webmail 3600 IN A 71.19.154.96

; CNAME Records
ftp 3600 IN CNAME @
www 3600 IN CNAME vince-devito-shoes.myshopify.com

; MX Records
mail 3600 IN MX 10 mail.vincedevito.ca


And here is the the Zone file on my server

$TTL 86400
@ IN SOA ns.vincedevito.ca. foo.gmail.com. (
1448609688 ; Serial
10800 ; Refresh
3600 ; Retry
604800 ; Expire
10800 ) ; Minimum

vincedevito.ca. IN NS ns.vincedevito.ca.
ns1.vincedevito.ca. IN NS vincedevito.ca.
ns2.vincedevito.ca. IN NS vincedevito.ca.
ns.vincedevito.ca. IN A 71.19.154.96
vincedevito.ca. IN A 71.19.154.96
webmail.vincedevito.ca. IN A 71.19.154.96
mail.vincedevito.ca. IN A 71.19.154.96
ipv4.vincedevito.ca. IN A 71.19.154.96
ns1.vincedevito.ca. IN A 71.19.154.96
ns2.vincedevito.ca. IN A 71.19.154.96
ftp.vincedevito.ca. IN CNAME vincedevito.ca.
*.webmail.vincedevito.ca. IN CNAME vincedevito.ca. vincedevito.ca. IN CNAME vincedevito.ca.
lists.vincedevito.ca. IN CNAME vincedevito.ca.
store.vincedevito.ca. IN CNAME vince-devito-shoes.myshopify.com.
vincedevito.ca. IN MX 10 mail.vincedevito.ca.
vincedevito.ca. IN TXT "v=spf1 +a +mx -all"
shop.vincedevito.ca. IN NS ns.shop.vincedevito.ca.
ns.shop.vincedevito.ca. IN A 71.19.154.96
shop.vincedevito.ca. IN NS ns1.rede.ca.
shop.vincedevito.ca. IN NS ns2.rede.ca.


All http traffic is now successfully directed to his Shopify site.

Email is another story. If I try and send him a test message from my Gmail account, I get this


Delivery to the following recipient has been delayed:
foo@vincedevito.ca
Message will be retried for 2 more day(s)
Technical details of temporary failure:
DNS Error: MX lookup of mydomain.com returned error DNS server returned general failure


The same goes for any other external email service... messages never hit my server.

But If I send an email from another account on the same server, the email is delivered immediately. (I have other reasons to conclude that this is strickly a DNS issue... the email service itself is working perfectly).

No MX records?!

# dig vincedevito.ca MX
;vincedevito.ca. IN MX


IntoDNS certainly sees that there is a problem:


Oh well, I did not detect any MX records so you probably don't have any and if you know you should have then they may be missing at your nameservers!


UltraTools thinks so as well


Sorry, there was a problem.
No MX record were found for the domain/email foo@vincedevito.ca.


In fact, there is international consensus that something is fubar'd


www.whatsmydns.net/#MX/vincedevito.ca

I have gone over my steps a dozen times and I've talked to GoDaddy tech support twice (the second guy actually tried to help). Can anyone see some issue with my Zone settings?! I sure would appreciate some help!

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