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Rambettina238

: How do I specify your social profiles to Google? A while back I began noticing that big organisations (for example, Nike) have social icons in the search results (knowledge graph). After a little

@Rambettina238

Posted in: #Google #JsonLd #KnowledgeGraph

A while back I began noticing that big organisations (for example, Nike) have social icons in the search results (knowledge graph). After a little digging, I found a guide on how to specify your social profiles to Google. They mention that your profile must be a verified profile to appear in the results - my Facebook page is.

I've used the exact JSON-LD code to link to all of my social profiles and it's been around a month now but I can't see my Facebook page in the search engine results.

I tried the troubleshooting section but that doesn't work. There is no area in which you can click "wrong" near your company name.

Has anybody else managed to report social profiles that aren't appearing in the results?

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@Cugini213

To clarify, when you say, I tried the troubleshooting section but that doesn't work. There is no area in which you can click "wrong" near your company name, are you referring to troubleshooting for a Knowledge Graph displayed for a local business? If yes, Google doesn't typically display social profiles in this Knowledge Graph. If you click the feedback button you're taking to Google maps. Google displays social profiles in the other Knowledge Graph. To better explain, see knowledge graph for Starbucks Coffee in screenshot below - if you click feedback the click the error box pops up then you can click on any of the sections to provide feedback. If you perform a search for a Starbucks location, for example, Starbucks 1101 Market Street San Francisco (sorry can't add a second link) and click feedback you're led to Google maps.

If you perform the search for the location you'll also see that Google displays different info in the KG, which is extracted from the Google listing. Google typically extracts info for the other knowledge graph from sources like Wikipedia. This Knowledge Graph is typically displayed for well-known entities, for example, large brands, celebrities etc. Also note, Google only displays profile links if they feel they're helpful to the search user.

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@Murray155

The same situation is faced by me it's a 3 months now & the social profiles is still not shown in Knowledge Graph. I had research a lot upon it & reached upon the conclusion that if there is a Wikipedia page related the website then social icon appeared otherwise not.

Is it there your previous organisations having Wikipedia Page?

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