: Mailchimp emails are not delivered to gmail or google app based email addresses Not sure if anyone has encountered this, but thought I'd post a question to see if anyone has any bright ideas.

@Shelton105

For others who may be as confused as I:

Check "ALL MAIL" in gmail

Sometimes email doesnt go into the tabs gmail sets up (primary, social, updates, etc), for whatever illogical reason.

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@Vandalay111

The actual resolution came down to changing my DNS manager. The original cpanel to manage DNS provided by nativespace.com was not working for whatever reason. After I switched my DNS manager to godaddy.com and reconfigured MX records, the email started working.

I upvoted answer provided by @Vhortex for his suggestion on using mxtoolbox.com which helped in debugging. But the above was the actual fix required.

After the DNS switch, emails stopped going into a black hole and ended up in my spam folder which was a vast improvement. Then, I added some DKIM and SPF records on godaddy.com. Mails are still getting sent to spam, but at least they're getting delivered.

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@Murphy175

Contact Mail Chimp..

There are a lot of reasons why email are not being received and the top 1 is that the email was rejected.

Gmail will reject most emails when the sender IP have no Reverse DNS information (example IP 1.2.3.4 must have a corresponding 4.3.2.1.xxxx.xx)

Mails will also be rejected if the IP or reverse IP have no matching host answering to the query.

Gmail expect mails to be signed and they are looking at it in the headers. Sometimes Gmail will only accept mails sent via HTTPS connections.

I don't know how mails are send by Mailchimp, are they being sent by MailChimp servers or by your hosting account? If they are being sent by MailChimp server, they are the only one who can fix/solve the issue since Gmail replies will be sent to them on why the email was blocked

You can use mxtoolbox.com/ to check for problems with your webhost mail configuration.

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