: E-mail failure notice greylisted by CYREN I am having some problems with e-mail and I hope somebody could explain me on which side is the problem. Last 14 days I received 2 rejected messages.
I am having some problems with e-mail and I hope somebody could explain me on which side is the problem. Last 14 days I received 2 rejected messages. I am not sure if the problem is on my hosting side or recipient.
First message:
Hi. This is the qmail-send program at sipuk.myhosting.net.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
<lizg@domainname.com>:
RECIPIENT_IP does not like recipient.
Remote host said: 554 5.7.1 <lizg@domainname.com>: Recipient address rejected: 421 MY_WEBSITE_IP greylisted by CYREN GlobalView IP reputation
Giving up on RECIPIENT_IP.
Which IP is greylisted, sender or recipient?
Second e-mail:
Hi. This is the qmail-send program at sipuk.myhosting.net.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
<mail@domainname.com>:
RECIPIENT_IP failed after I sent the message.
Remote host said: 557 An email address in the email contents matches known spam senders.
I am also not sure here, is the problem on my hosting or recipient?
Tnx!
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The second fail email tells you that an email address in the email matches a known spam sender, doyble check your email blacklist status using a site like mxtoolbox.com but from the logs you are showing the recipient might be blacklisted and the smtp server sipuk is configured not to send email to known spam senders.
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