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Megan663

: How to avoid emails going through secureserver.net I use Zoho.com as my email provider for me@mydomain.com. In Gmail, if an email does not use DKIM, a red padlock is shown next to the "From"

@Megan663

Posted in: #Dns #Email #Godaddy #Zoho

I use Zoho.com as my email provider for me@mydomain.com. In Gmail, if an email does not use DKIM, a red padlock is shown next to the "From" address (I think). I investigated why emails from me@mydomain to my gmail account were showing the red padlock last night and discovered that several fields in my email headers listed the sender as secureserver.net (GoDaddy).

I do not use and am not signed up for GoDaddy email, not in Workspace and not an Office365 account.

The domain is managed through GoDaddy and I set the two MX records to point at mx.zoho.com and mx2.zoho.com. I followed Zoho's procedure for setting up DKIM last night and was able to send emails that did not show the red padlock.

Today, my emails are showing the red padlock again and inspecting the header shows several fields listing secureserver.net as the sender.

Why are my emails being captured and sent from secureserver.net and how do I stop it? I probably am completely misunderstanding something, but I got it to show the grey padlock for a few emails last night.

Correct Header:

Received: by 10.140.41.227 with SMTP id abcdefghijklmnop;
Sun, 5 Jun 2016 22:22:57 -0700 (PDT)
X-Received: by 10.66.248.169 with SMTP id abcdefghijklmnop.13.1234567890;
Sun, 05 Jun 2016 22:22:57 -0700 (PDT)
Return-Path: <MYUSERNAME@MYDOMAIN.com>
Received: from sender163-mail.zoho.com (sender163-mail.zoho.com. [74.201.84.163])
by mx.google.com with ESMTPS id abcdefghijklmnop.106.2016.06.05.22.22.56
for <MYGMAILACCT@gmail.com>
(version=TLS1 cipher=ECDHE-RSA-AES128-SHA bits=128/128);
Sun, 05 Jun 2016 22:22:57 -0700 (PDT)
Received-SPF: pass (google.com: domain of MYUSERNAME@MYDOMAIN.com designates 74.201.84.163 as permitted sender) client-ip=74.201.84.163;
Authentication-Results: mx.google.com;
spf=pass (google.com: domain of MYUSERNAME@MYDOMAIN.com designates 74.201.84.163 as permitted sender) smtp.mailfrom=MYUSERNAME@MYDOMAIN.com
Received: from mail-it0-f52.google.com (mail-it0-f52.google.com [209.85.214.52]) by mx.zohomail.com
with SMTPS id 1234567890.1234567890; Sun, 5 Jun 2016 22:22:55 -0700 (PDT)
Received: by mail-it0-f52.google.com with SMTP id abcdefghijklmnop.1
for <MYGMAILACCT@gmail.com>; Sun, 05 Jun 2016 22:22:54 -0700 (PDT)
Received: by 10.107.129.147 with HTTP; Sun, 5 Jun 2016 22:22:53 -0700 (PDT)


Bad Header:

Received: by 10.140.41.227 with SMTP id abcdefghijklmnop;
Mon, 6 Jun 2016 09:36:42 -0700 (PDT)
X-Received: by 10.36.57.202 with SMTP id abcdefghijklmnop.5.123456789;
Mon, 06 Jun 2016 09:36:42 -0700 (PDT)
Return-Path: <SRS0=P4k3=R6=MYDOMAIN.com=MYUSERNAME@bounce.secureserver.net>
Received: from p3plsmtp22-02.prod.phx3.secureserver.net (p3plsmtp22-02.prod.phx3.secureserver.net. [68.178.252.55])
by mx.google.com with ESMTP id abcdefghijklmnop.103.2016.06.06.09.36.41
for <MYGMAILACCT@gmail.com>;
Mon, 06 Jun 2016 09:36:42 -0700 (PDT)
Received-SPF: pass (google.com: domain of SRS0=P4k3=R6=MYDOMAIN.com=MYUSERNAME@bounce.secureserver.net designates 68.178.252.55 as permitted sender) client-ip=68.178.252.55;
Authentication-Results: mx.google.com;
spf=pass (google.com: domain of SRS0=P4k3=R6=MYDOMAIN.com=MYUSERNAME@bounce.secureserver.net designates 68.178.252.55 as permitted sender) smtp.mailfrom=SRS0=P4k3=R6=MYDOMAIN.com=MYUSERNAME@bounce.secureserver.net
Received: (qmail 16233 invoked from network); 6 Jun 2016 16:36:41 -0000
Delivered-To: MYGMAILACCT@gmail.com
Received: (qmail 16230 invoked by uid 30297); 6 Jun 2016 16:36:41 -0000
Received: from unknown (HELO abcdefghijklmnop.prod.phx3.secureserver.net) ([68.178.252.55])
(envelope-sender <MYUSERNAME@MYDOMAIN.com>)
by abcdefghijklmnop.prod.phx3.secureserver.net (qmail-1.03) with SMTP
for <MYGMAILACCT@gmail.com>; 6 Jun 2016 16:36:41 -0000
Received: from sender163-mail.zoho.com ([74.201.84.163])
by abcdefghijklmnop.prod.phx3.secureserver.net with bizsmtp
id abcdefghijklmnop; Mon, 06 Jun 2016 09:36:41 -0700
Received: from mail-io0-f174.google.com (mail-io0-f174.google.com [209.85.223.174]) by mx.zohomail.com
with SMTPS id 1234567890.1234567890; Mon, 6 Jun 2016 09:36:40 -0700 (PDT)
Received: by mail-io0-f174.google.com with SMTP id abcdefghijklmnop.1
for <MYUSERNAME@gmail.com>; Mon, 06 Jun 2016 09:36:40 -0700 (PDT)

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1 Comments

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@Bryan171

I can not tell you have many people share similar problems with MX records on Godaddys CPanel/

Here is the simple fix, go into your Godaddy CPanel. Select MX records > Select Domain name in question > Select Remote Mail Exchanger.

That's it.

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