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Barnes591

: Browser won't load site after domain restore Why would my browser hold onto an old site when both the cache and the cookies are cleared? I have a client who didn't pay their domain name bill.

@Barnes591

Posted in: #Cache

Why would my browser hold onto an old site when both the cache and the cookies are cleared?

I have a client who didn't pay their domain name bill. This morning the site turned into an ad site. They paid the bill, but I can't get my browser to load the site, only the ad site. It loads fine in other people's computers. I have cleared both my cache and my cookies.

I'm guessing that their ad page system must have loaded something besides a cookie onto my computer.

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@Angela700

First, make sure you use the correct values for the name server, then wait about 48 hours since a propagation delay occurs every time you change the domain name to associate with a new name server.

If you want to monitor your progress, you can use a DNS tool website such as intodns.com/. You know things are setup properly when you don't see major errors. The major errors will have a text on a light red background. In particular, look at the first line. The nameserver should be displayed with the IP of the correct computer responsible for handling the domain name.

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@LarsenBagley505

It can take up to 48 hours for the DNS propagation to take effect. Even if it is showing in some other users browsers properly this doesn't necessarily mean that the propagation has completed. It could be that they are using a cached DNS record for the site which still had the former A record for the domain before the change, it could also be that the propagation is part way through and the DNS records have been updated on their networks while the propagation has not yet reached your network.

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