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Rivera981

: Reconfiguring DNS without losing Gmail I have a domain name registered with Google through their G Suite service which utilizes enom, and a server on Digital Ocean. I went ahead and accessed

@Rivera981

Posted in: #Dns #Email #Gmail #WebHosting

I have a domain name registered with Google through their G Suite service which utilizes enom, and a server on Digital Ocean. I went ahead and accessed the Google admin panel and then the enom domain services through that. I added the Digital Ocean DNS addresses. The domain now points to server's IP. But at the same time I no longer am receiving any emails to my Gmail account. Is there anything I need to be doing with the enom host records so that I can keep receiving email to that account whilst still using custom DNS addresses?

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@Heady270

There could be a couple problems:

Messed up MX records

You need to make sure that your mail records (MX) point to Gmail. Google has a help document with instructions.

CNAME apex record

It is a problem if you are trying to use a CNAME record at the apex. If you use a CNAME record for the "no sub-domain" record, email breaks (regardless of email host). You have to use an A record at the apex or the MX records are ignored. See Why can't a CNAME record be used at the apex (aka root) of a domain?

Some DNS hosts allow "alias" records to get around this limitation. They act as proxy records. You specify a host name (like a CNAME record), but the DNS server looks up the IP address periodically and serves the record as an A record with the IP address. I don't know if Digital Ocean offers this functionality, but other DNS hosts such as Amazon Route 53 do.

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