: It is possible that the web host is actually not the registrar and is reselling the registrations. In this case, it is quite possible that they modified the domain from their system/API of
It is possible that the web host is actually not the registrar and is reselling the registrations. In this case, it is quite possible that they modified the domain from their system/API of registrar, but the API call was not made correctly or perhaps, not made at all. Update your message with the hosting provider and provide the link to the whois records for them to view. It is likely they are unaware of the error.
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