: Google Analytics Cross Domain Tracking with 3rd party domain We are trying to track conversions on our website using Google Analytics, and we got Events and Goals to work. However, the payment
We are trying to track conversions on our website using Google Analytics, and we got Events and Goals to work.
However, the payment is done through a 3rd party payment processor (similar to Paypal), so the session is restarted during the purchase, and the user's landing page is our "payment success" page, and not the "real" landing page.
[landing page] -> [buy now page] -> {payment processor} (3rd party) -> [payment success]
Cross Domain Tracking seems to be what we need to keep the session alive during the transaction, but I don't see how I can do that without being able to insert code on their website, which I obviously can't.
Is there a way to set up Cross Domain Tracking without access to the second domain? Or is there another way we can track the path of purchase properly?
More posts by @Hamaas447
1 Comments
Sorted by latest first Latest Oldest Best
To prevent your payment gateway from starting new sessions, you should add their domain to the referrer exclusion list. The purpose of that list is that referrals from sites on it don't count as new sessions. This will allow the user to continue their session on your site when the come back from the payment processor.
The referral exclusion list does have some limitations compared to cross domain tracking. You won't be able to see the page views on the third party site in analytics. But your payment processor wouldn't want you to be able to do so anyway (for security of credit card info).
Terms of Use Create Support ticket Your support tickets Stock Market News! © vmapp.org2024 All Rights reserved.