: Is there a standardised/recommended email address for legal/copyright contact/disputes? RFC2142 defines many standard email mailbox names for technical/administrative web service contacts. My question
RFC2142 defines many standard email mailbox names for technical/administrative web service contacts.
My question is whether something similar exists for legal/copyright contact details, and if not - is there something that is generally accepted/understood by people who would want to use these contact addresses?
For example, people involved with information security commonly know that the default security contact address for a web service is security@example.com.
Is there an equivalent for legal/copyright/DMCA contact info?
For example:
legal@example.com
copyright@example.com
dmca@example.com
takedown@example.com
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Generally, the contact information of the whois record is used. Technically, these are to be real addresses and monitored. Otherwise the domain can be shutdown. All systems that use online or other mechanised reporting use these contact emails. I have worked with a few systems and they used the whois contact information. Outside of this, sometimes a human will use contact information from a website.
When I've received DMCA takedown requests my web servers have forwarded me the DMCA requests from legal@example.com and support@example.com. I imagine that there is no standardized email address for these requests, though those 2 addresses seem fairly standard to me.
If you use legal@example.com it implies that you have a legal team and/or are legally savvy. And this could potentially deter people from sending you frivolous DMCA requests when it's unnecessary and not within their lawful right to do so.
I would personally use legal@example.com, support@example.com or DMCA@example.com. Just make sure that you check that inbox regularly because you have 48 hours to remove the page due to the DMCA request.
It's also pretty important that this address be added to your whois record. Or that you also check your email address in the whois record database for DMCA requests. Because DMCA requests can be sent to the whois email address and so you do not want to miss those requests.
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