Mobile app version of vmapp.org
Login or Join

Login to follow query

More posts by @Jamie315

1 Comments

Sorted by latest first Latest Oldest Best

 

@Phylliss782

You have a few options, some could be more destructive than others but at least offer you the opportunity to save some of the artwork. Sometimes, the file is simply corrupted or lost some data during an uncompressed transfer.

You can try these options:

1. Change the extension of the file OR add one if it's not there

Some designers, especially on mac, don't add any extension. Or add the wrong one. So try using .ai, .eps, .pdf, .svg and try to open the file using the "open" in the menu or dragging the file on the software or right-clicking the file and selecting Illustrator. Not by double-clicking it.

2. Import that Illustrator file into InDesign and save it as a PDF

Import your old Illustrator file in a software like InDesign or QuarkXpress, then export it as a PDF. Then open that PDF with Illustrator.

3. If your version is really older than the file

Then you should try the option 2 or use a trial of Illustrator CC or a friend to resave the file to your version.

4. Maybe the file isn't really an Adobe Illustrator file

Because of the reasons mentioned in 1., you can get some clues about the real file type by changing the extension to .txt and opening it in the TextEdit software. You should see there what's the version of the file and how it was created if it's a vector.

10% popularity Vote Up Vote Down


Back to top | Use Dark Theme