: Who owns the login information for a website? A client or designer. My client has paid for his website but not the other consulting work that is done by our company. He is refusing to pay
My client has paid for his website but not the other consulting work that is done by our company. He is refusing to pay for 2 months worth of consulting but is demanding his login info for the backend of his site.
We didn't intentionally keep the login information from him. We had a great relationship until recently. So do we legally need to hand that information over to him? We have no written contract in place.
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Give them the version that doesn't include the consulting work you did. If they aren't paying for hosting stop hosting but give them a copy of the version they did pay for with passwords of their site. Legally, you should ask a professional, especially since there isn't a contract in place. They will want to see emails of your work requests to show proof those things were ordered more than likely. Good luck!
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