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Frith110

: Who owns the login information for a website? A client or designer. My client has paid for his website but not the other consulting work that is done by our company. He is refusing to pay

@Frith110

Posted in: #Legal

My client has paid for his website but not the other consulting work that is done by our company. He is refusing to pay for 2 months worth of consulting but is demanding his login info for the backend of his site.

We didn't intentionally keep the login information from him. We had a great relationship until recently. So do we legally need to hand that information over to him? We have no written contract in place.

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@Connie430

Give them the version that doesn't include the consulting work you did. If they aren't paying for hosting stop hosting but give them a copy of the version they did pay for with passwords of their site. Legally, you should ask a professional, especially since there isn't a contract in place. They will want to see emails of your work requests to show proof those things were ordered more than likely. Good luck!

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