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Nimeshi706

: Illustrator CC - New document window display error i have adobe cc in my two computers. In one of them when i open Illustrator cc, am not able to see any of the dialog selections except

@Nimeshi706

Posted in: #AdobeIllustrator #CreativeCloud

i have adobe cc in my two computers. In one of them when i open Illustrator cc, am not able to see any of the dialog selections except 'x' button. The whole window is gray as the sceenshot.



However i can open any older file and edit it.

My pc has 24Gb ram and intel i5-3350p.
I never had problem before. I also uninstalled and re installed the setup of creative cloud app.



Problem solved uninstalling avast antivirus.

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@Murray976

Navigate to Illustrator CC > Preferences > General and select the option Use Legacy "File New" interface:



This should revert back to the 'new file' menu from previous versions of Illustrator and work properly.

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