: Illustrator CC - New document window display error i have adobe cc in my two computers. In one of them when i open Illustrator cc, am not able to see any of the dialog selections except
i have adobe cc in my two computers. In one of them when i open Illustrator cc, am not able to see any of the dialog selections except 'x' button. The whole window is gray as the sceenshot.
However i can open any older file and edit it.
My pc has 24Gb ram and intel i5-3350p.
I never had problem before. I also uninstalled and re installed the setup of creative cloud app.
Problem solved uninstalling avast antivirus.
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Navigate to Illustrator CC > Preferences > General and select the option Use Legacy "File New" interface:
This should revert back to the 'new file' menu from previous versions of Illustrator and work properly.
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