: Possible options for site meta discussion Just wondering if anyone had any suggestions for software that I could use to provide meta discussion of a website that I am working on? My initial
Just wondering if anyone had any suggestions for software that I could use to provide meta discussion of a website that I am working on?
My initial thought would be to use one of the many discussion boards available, but I hate them!, and would rather not go down the route of subjecting my users to using another forum! :)
I don't need anything too complex, just a place where users can raise feature/bug requests or ask for general help from other users.
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Have a look at Zoho forums, it uses a combination of forums, Q&A and user feedback. jQuery recently moved from Google Groups to Zoho due to Group's massive problems with spam.
There is a free version with the basics. If you are developing open source software I believe you can the full-featured version for free.
If you can deploy your own installation, have you considered a clone of the Stack Exchange engine? You can host it yourself and customize it as needed. You can find a list of available clones on the StackOverflow Meta.
Between tags and voting, I think you have a lot of what you need. Tags will allow you to categorize between bugs, support, and feature requests and voting will let you know what the community thinks of the idea. I believe that the desire for these things made people want StackOverflow to switch from UserVoice to it's own engine early on.
For another application service provider option, Get Satisfaction is probably worth evaluating.
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