: Feedback/bug tracking system for an alpha/beta phase website? I'm developing a website and it's closing onto a private alpha/beta phase. It will be exposed to a small selected group of individuals
I'm developing a website and it's closing onto a private alpha/beta phase. It will be exposed to a small selected group of individuals who will provide a fair amount of feedback.
What options do I have for this feedback system? I would certainly like to make it collaborative (excluding email). I could mock up a really simple message board, but would rather use my time elsewhere.
The feedback will mainly consist of feature suggestions and bug reports.
Edit: Actually, would prefer if it's a free hosted service.
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I use Mantis. It is not as extensive as BugZilla, but most users find it easy to work with.
Jira is a very good issue tracker and perfect for this job (we use it extensively and it greatly improved how we deal with bugs and feature requests). Jira is offered either as a hosted solution or you can maintain your own install (what we do). It is however not free.
I would use something like Trac, Bugzilla or Roundup (i prefer Roundup). So your users can reports bugs, open feature requests and many more.
Maybe a Google search for "issue tracker" or "bug tracker" can give you a overview of the different available tools.
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