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Ann8826881

: Google analytics: how many visitors have visited n times? I'm trying to guess how many loyal users I have by counting the number of people that have visited the site 10 times. How can I

@Ann8826881

Posted in: #GoogleAnalytics

I'm trying to guess how many loyal users I have by counting the number of people that have visited the site 10 times. How can I answer this question with Google Analytics?

"Visitor Loyalty" is a tempting answer, but the label for loyalty is "Visits that were the visitor's nth visit," and I want something more like "Visitors that visited n times."

For example, we have 40 visits in the "51-100" visit range, but I think that could be a single user who visited 91 times. Or two users who visited 71 times each. The whole chart makes a good logic puzzle (I wonder if there's a unique solution) but doesn't easily answer the question I have.

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@Sue5673885

You can use this custom segment I have created - www.google.com/analytics/web/permalink?uid=qc70Q6TrT6ihaZsojmLfSw
Add this to your GA profile (Count of Visits > 10)

That should do!

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@Lengel546

The Count of Visits Analytics help page suggests that "count of visits" is more like "count of visitors".

If my reading of it is correct, each visitor will only be counted once in each range, and visits prior to the date range will be counted despite being outside the date range.

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@Kevin317

You can build a custom report using the "Count of Visits" dimension and "Unique Visitor" metric to get the answer you want.

However, remember that each time someone visits they add an additional count to the "Count of Visits" dimension without being removed from the previous ones. So each group is a subset of the one above it. For example, if you have two visitors, one who visits 2 times and another who visits 3 times the report will be as follows:


--------------------------------------
| Count of Visits | Unique Visitors |
--------------------------------------
| 1 | 2 |
| 2 | 2 |
| 3 | 1 |
--------------------------------------

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@Gretchen104

I think 40 visits in the 51-100 visit range means you're had 40 different (unique) visitors who have visited between 51 and 100 times. 9-14 is probably as close as you're going to get to 10. There ya go, clear as mud.

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@Samaraweera270

You can set a cookie that acts as a counter. Increment it only on first page of the visit. Then send the current value (after the increment) in a custom variable, to also only be triggered on first page of visit. Then in the reports you can see how many hits to #n there are from custom variable report.

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