: What are some helpful and free UX tools for eye-tracking and mouse-tracking, etc I am looking into ways to gain more insight for how people use the tools I build. Short of having a physical
I am looking into ways to gain more insight for how people use the tools I build. Short of having a physical user group for a/b testing, are there some faster and cheaper solutions out there such as tools to gauge eye tracking or mouse tracking, or whatever else can give effective insight into the user's experience?
Also, is using mechanical-turk-like solutions helpful for UX?
Thanks!
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I've used click heat before: www.labsmedia.com/clickheat/index.html It is a self hosted, open source, PHP based heatmap system you can use for free. It works well for click tracking. As far as eye tracking goes, unless you have hardware, you are looking at mouse hover tracking. I think clicktail has it.
You could use the mechanical turk as well, but I have no experience with it.
Another option could be one of the pay for testing sites out there. A quick google turns up: www.usertesting.com/, www.feedbackarmy.com/, etc... I've seen ones where they record what the person is saying, and the actions they are taking and they can be effective for a nice usability overview.
Zurb's Verify offers a bunch of different types of tests(see the tour) for trying out concepts, and has a plan at /mo. A slightly more expensive plan offers deeper detail on users, but you'll have to evaluate if you need it.
For another heatmap option, there's Crazy Egg with a cheap plan at /mo.
For eye-tracking, there's Silverback at . I'm not sure there's really a way around needing an actual testing group for this.
[All prices "as of this writing," obviously.]
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