: The most likely answer is that not all your pages are correctly setup to use Google Analytics, in which case the Zopim guide may help. The most likely alternative is that Zopim is counting

@Eichhorn148

The most likely answer is that not all your pages are correctly setup to use Google Analytics, in which case the Zopim guide may help.

The most likely alternative is that Zopim is counting something as a page hit that Google Analytics doesn't accept - perhaps the difference between counting partial ajax refreshes or not?

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