: Subdomain still times out after being set up a month ago I would like to use the subdomain www.high-res.domain.com to be accessed by external customers with specific permissions to access the

I would like to use the subdomain high-res.domain.com to be accessed by external customers with specific permissions to access the site (like FTP). We use Network Solutions to house domain.com. We recently added a new IP address to point to high-res.domain.com. I gave the IP address to the company that hosts our website. I pinged high-res.domain.com and it points to the correct IP address but still times out. It’s been a few weeks now and when you ping it, it still times out.

C:>ping XXX.XXX.X.XXX

Pinging XXX.XXX.X.XXX with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for XXX.XXX.X.XXX:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss).

tracert times out as well. I even went to DNS tools and a few other sites for checking this and it shows the same thing.

I recently went into the DNSmgmt on our server (wink2k3sp1) and created an A record under the DomainDnsZones which translated to a CNAME when you look at it. Under the domain it has two entries, one to the subdomain and the other to the website host. Each has separate IP addresses. Is this correct?

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@Eichhorn148

Your web host will not be able to take control of any IP address that you chose. It is very unusual that you would specify the IP address and then have them try to host something there.

The usual way that it works is that your host chooses the IP address, tells you what that IP address is, then you put the IP address that they have given you into the DNS system.

It sounds to me like you have chosen an IP address that your host does not control. In that case, there is nothing that the host can do to make that IP address "live" for you. Rather you will need to ask them what IP address they can actually host your server on.

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: Subdomain still times out after being set up a month ago I would like to use the subdomain www.high-res.domain.com to be accessed by external customers with specific permissions to access the

More posts by @Shakeerah822

: Depending on where the website is hosted will determine how successful the copyright enforcement will be. For websites based in the UK and Ireland, a Cease and Desist order would work. But

: Is there a way I can test which one of my VPS's is better? Is there any profile tool to tell which VPS I own is better? I have a VPS from rubyringtech & a VPS from burstNET. Both

: Open-source, PHP, DB-free SCM for brochure site? A friend of mine is an architect starting her own business, and needs to build a basic brochure site to promote herself. The site will simply

: Visiting at the same time is a "relative" concept. The server feeds the user a page and then the user will see it for an undetermined amount of time. If the user requests a second page

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