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Cooney921

: Server error - Is it from my host provider side or sytax error? I get this error message: Server error The website encountered an error while retrieving http://mywebsite.com/. It

@Cooney921

Posted in: #Error #Server

I get this error message:


Server error

The website encountered an error while
retrieving mywebsite.com/. It
may be down for maintenance or
configured incorrectly. Here are some
suggestions: Reload this web page
later.


Is it from my host provider internal server error, or my website sytax error?
How do I investigate the problem?

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@Gloria169

Do you have access to apache logs on that server? If you do check your error.log and you will have the answer ;) Usually it's in /var/log/apache2.

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@Candy875

This is what you get when the server returns an HTTP code 500. Your browser sees that and displays a more friendly message. So it's an internal server error.

To investigate the problem you need to let us know a bit more information - has it ever worked? Did you change something recently? If nothing has changed and this has suddenly started happening then I'd contact your hosting company.

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