: Illustrator knows I have a font but refuses to select it I need to use a specific font (Nanum Gothic Extra Bold) for a certain project. Illustrator knows I have the font: If I start typing

@Heady304

I realize this is years old now but I thought I'd provide an insight. I work on a PC and needed to use that font (nanungothic) within Illustrator CS5 as well. Would show up when I typed it into the window but not convert the font.

I opened up the preferences and under the Type tab, ticked Show asian options and Show font names in English.

Showed up after that in regular, bold, and extra bold. Hope this helps anyone in the future.

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@Alves566

Try rebuilding or clearing your font caches. Corrupted font caches can cause many problems. Here is a video on how to do that on a Mac.

Perhaps then try to reset your Illustrator prefs, by manually deleting them or adjusting them: help.adobe.com/en_US/illustrator/cs/using/WS714a382cdf7d304e7e07d0100196cbc5f-630ca.html
Maybe that will help - also if you own the font, contact that font foundry to see if there are any other reports of this issue.

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