: Open-source trouble ticket system I would like to centralize the support of my many sites. I'm looking for a open source trouble ticket system which: 1) I can host it myself or it can be

Posted in: #CustomerService #LookingForAScript #TicketSystem

I would like to centralize the support of my many sites. I'm looking for a open source trouble ticket system which:

1) I can host it myself or it can be hosted by a third party (think Wordpress)

2) It has email aliases, so the real email addresses will not be disclosed to the support person

Which system would you suggest me?

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: Robots.txt and specific file inclusion Is it possible to use robots.txt to disallow crawling of a folder, but allow crawling a specific file in that folder?

@Murray432

Posted in: #RobotsTxt #Seo

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: Are mailto: links practically deprecated? I was thinking... Mailto: links are handled by standalone email clients only. Most users nowadays use webmail (like GMail). Webmail can't handle mailto:

@Murray432

Posted in: #Email #Mailto #Webmail

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: VPS Web Server and VPS MySQL; should I purchase one or both? I want to purchase VPS at Dreamhost because I realized that shared hosting is too slow for my site. But I have one confusion:

@Murray432

Posted in: #WebHosting

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: Is it wise to use a country-based tld when a .com already exists, but is "Under Construction"? So I have an idea I want to try for a side-business, and it's web-based. I think about names,

@Murray432

Posted in: #Domains #Seo #TopLevelDomains

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@Correia994

I think OSticket is what your are looking for osticket.com/
Screenshots via osticket.com/tour/
I'm using it for 2 different websites on the same installation we their own premade replies and identities.

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@Martha676

Redmine is a very flexible project management system with issue tracking. I have several instances, created for different companies, and I'm very happy with it.

It supports multi projects, it's easy to use and configurable. You can install it on your server.

There's also a fork called Chiliproject.

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: Open-source trouble ticket system I would like to centralize the support of my many sites. I'm looking for a open source trouble ticket system which: 1) I can host it myself or it can be

More posts by @Murray432

: Robots.txt and specific file inclusion Is it possible to use robots.txt to disallow crawling of a folder, but allow crawling a specific file in that folder?

: Are mailto: links practically deprecated? I was thinking... Mailto: links are handled by standalone email clients only. Most users nowadays use webmail (like GMail). Webmail can't handle mailto:

: VPS Web Server and VPS MySQL; should I purchase one or both? I want to purchase VPS at Dreamhost because I realized that shared hosting is too slow for my site. But I have one confusion:

: Is it wise to use a country-based tld when a .com already exists, but is "Under Construction"? So I have an idea I want to try for a side-business, and it's web-based. I think about names,

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