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Correia994

: Magento mails coming from[ftpUsername]@[servername.hostingcompany.com] on behalf of SENDER I have a Magento installation, and for certain recipients the transactional emails appear to be coming FROM

@Correia994

Posted in: #Email #Magento

I have a Magento installation, and for certain recipients the transactional emails appear to be coming FROM something like [ftpUsername]@[servername.hostingcompany.com] on behalf of SENDER instead of just FROM SENDER. I hope that makes sense. How can I fix this ?

I know this has something to do with SMTP authentication or PHP mail but I cant find any such settings in magento and I don't know whether it's an issue with the magento settings, the server or the end users email clients. I also have a problem in that the mails send fine to all my own email accounts so I cant actually replicate myself it ( yet ).

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@Sims2060225

I assume this is because the on-behalf-of header is being set by Magento. I've never had this problem before, but it seems like it'd only make sense for Magento to do this if it were a "share with a friend" email. It should not be doing this for transactional emails.

If Magento isn't setting the header, then it might be set by the SMTP server you're using, in which case you'd need to contact your web host about that. If the sender is just no-reply@yourdomain.tld, then I don't see why it should use the on-behalf-of header. But apparently some web hosts attach this header automatically if you connect to the SMTP server on a standard port and only send the email properly if connected via port 2525.

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