: DNS propogation question with name server change The registrar I have is networksolutions.com, and for quite a while, the name servers were pointing to Site5.com, where hosting is for one of

@Chiappetta492

If you change nameservers for a zone already provisioned (with some records), the new nameservers need to be configured with the same zone content before switching control over them, otherwise obviously they will not be able to serve the correct records and hence will start to make various services in your zone not reachable anymore.

If you have trouble with your provider nameservers and/or its procedure to switch your zone over their nameservers, you could/should probably start by asking them for help. If you just did change your nameservers, it seems to me necessary that their nameservers will not be able to serve the correct content, and if you add records to them after, there may be a delay, by your provider, to make sure they are configured with your A records correctly.

Only your provider could give you more information on that. If you give your domain name, people here would have been able to do some diagnostics…

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@Frith620

I've had trouble with "notworksolutions" regarding DNS issues. I was down for a week when transferring domains from their clasping little fingers.

I agree with w3d -- what does "whois" say? If networksolutions is listed as the nameserver, they need to fix the problem.

But "zero" downtime is perhaps unrealistic. It takes time for the root servers to be updated and for changes to percolate through the network. It might take 48-72 hours to get around. If not, perhaps some of the SOA parameters are sub-optimal.

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