: Web Email Configuration I just created emails for my website from the cpanel. I then gave links to the cpanel webmail to each owner of the newly created mails. When they tried to login it

@Gloria169

If you are running cPanel your e-mail login page should be accessible via webmail.yourdomain.com
You will need to provide your clients with their account information which are the e-mail address and corresponding password to that e-mail.

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@Angela700

Who is your hosting company? I'm familiar with hostmonster which has unlimited hosting using virtual subdomains as addon domains. I give all my clients pop3 access and if they need web access I tell them to go to mail.theirdomain.com/ and their emails/passwords work.

The login is their complete email address / password

Make sure they are clicking on WEBMAIL to login to email and not the "Login to your account" link which takes them to the cPanel login. Tell them to click on the WEBMAIL link.

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@Bethany197

do these clients have access to your cpanel?
also make sure that they have the correct mail servers.
also make sure they if they need or have ssl checked or unchecked depending on the service you use.

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