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Michele947

: I can't find my backup for the cpanel in whm/cpanel The Problem: I have made a complete backup from the cpanel for the whole home folder. I have placed this folder in the default home directory.

@Michele947

Posted in: #Backups #Cpanel #Management #WebHosting

The Problem:
I have made a complete backup from the cpanel for the whole home folder. I have placed this folder in the default home directory. Thereafter, i tried to restore this file from the WHM, but i couldn't find it. Does anyone know what causes such problems?

Additional Details:


I am the administrator of the cpanel and i have complete access to the reseller WHM.
Check more details below with images:








Thanks in advance for your help! any ideas or suggestions are greatly appreciated.

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@Gail5422790

It looks like your backup file is under /home/admin/ directory. You need to move it to /home/ directory, then terminate the account before restore the backup.

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@Goswami781

You can't restore a backup of a User that already exists :(

If you have SSH

/scripts/restorepkg --force

If not, you have to terminate the account through WHM. Whichever you prefer.

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