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Cofer257

: Google Analytics www 301 causing issues with In-Page Analytics The closest question I could find to my problem is this one. The similarity is: I have a profile in Google Analytics (GA)

@Cofer257

Posted in: #301Redirect #Analytics #Google

The closest question I could find to my problem is this one. The similarity is:


I have a profile in Google Analytics (GA) that has been collecting data for a year. The domain setting in GA is example.com. The site, however, will redirect any non-www request, to example.com, via a typical .htaccess refinement.


We do this to keep the traffic on the load balancers. I don't know the method the original user had in place, but we're doing a 301 on any no-www to the www equivalent. I believe this has to be somewhat standard. Where I differ from this question is in the error message I receive when trying to load the In-Page Analytics? I'm instead receiving:


Error: The Website in your settings (http://example.com), redirects into a different domain. (http://www.example.com). In-Page Analytics currently works on only one domain. Note that example.com and example.com are NOT considered to be on the same domain. Also, make sure you're not redirecting from to or vice versa.


I understand what's being explained, it just seems as though this can't be the end-all. I tried updating the Analytics settings, which from day one has been set as "One domain with multiple subdomains", but I don't see any options to change the URL (which is currently set to example.com and not www.example.com). I'd prefer not to have to change the URL if that was at all possible, but I can't seem to find any documentation or anything that provide any possible solutions.

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@Cody1181609

The issue appears to be a limitation of Google Analytics' reporting capabilities - as hinted in the error message, "In-Page Analytics currently works on only one domain", so it appears to be something they're working on.

The workaround is to change the site's URL in your profile settings (Admin > Profile Settings > Website URL) - changing this value, however, this does not appear to affect reporting across multiple subdomains (and does not require any changes to your site's tracking snippet).

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