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Karen161

: Our company office website being wrongly filtered/blocked by websense under category "Potentially Damaging Content" Our clients are complaining that they are not able to access our site. We figured

@Karen161

Posted in: #Filtering

Our clients are complaining that they are not able to access our site. We figured out that websense is blocking our site by wrongly categorizing under "Potentially Damaging Content"

We are INKAT Tech Private Ltd. and our website is inkattech.com

We are an Information technology products and services provider

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@Si4351233

I scanned your website with Sucuri and it came up clean of malware www.sucuri.net however it did show a warning:


Wordpress internal path:
/home/content/62/8621962/html/inkattech/wp-content/themes/Matrix/index.php


Sucuri is quite good at picking all types of malware and if it says your site is clean of malware it's a safe bet that it is. So I would also contact websense and ask why they filtered you.

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@Kevin317

Chances are, they are right.

Before you jump to the conclusion that they are "wrongly filtering", I would suggest you audit your site to make sure everything really is in order. You should review the generated output of your site as served up not to you but to an anonymous user on the internet (use a proxy server to reach it from something other than your known address and an incognito mode so you don't send the site cookies etc).

It's quite possible your server is infected with some kind of malware that does inject dangerous objects in your site as it is served. It is also possible you just have some programming mistakes that are potentially dangerous. You might not be properly signing a java applet, you might be serving up something cross-domain, you might have a dangerous javascript hack in your code, or any other combination of trigger factors.

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