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Odierno851

: Is this a DNS or server-side error? I am having difficulty accessing a specific website. (I get 500 Server fault errors) I can access this site on my iPhone when NOT connected to WiFi. I

@Odierno851

Posted in: #Dns #HttpCode500

I am having difficulty accessing a specific website. (I get 500 Server fault errors)
I can access this site on my iPhone when NOT connected to WiFi.
I CANNOT access the site when connected to WiFi or via a Ethernet connection to my home network.

I thought it might be a DNS issue, so I copied the DNSservers from a friend who has a different ISP, and has no problem access the site. No luck. Also tried some of the public DNS servers out there, again, with no luck.

Does anyone have any idea on how to trace this issue?

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@Welton855

a 500 error means a problem with the server, which most of the time, is caused by wrong rules on the .htaccess file.

Assuming that your site is hosted in a hosting company and considering that you can access the site using a data connection, but not wifi, basically means that one of the IPs is being blocked. The external IP from the router.

It may also mean that you have a rule that redirects the request and an infinite loop has occurred, so the server cuts the process and sends the 500.

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