: Www vs non-www ssl certificate? We have a Drupal 6 shopping cart system that works fine on Apache/cPanel. We had an SSL cert for www.xyz.com through NS which expired 2 days ago. My boss called
We have a Drupal 6 shopping cart system that works fine on Apache/cPanel. We had an SSL cert for xyz.com through NS which expired 2 days ago. My boss called Network Solutions and they walked through the process, uploading a CSR, etc. and purchased a new cert.
But when we tried to -install- the new cert via cPanel it said 'Private Key does not match'.
I -think- what happened is that the domain we selected was the non-www version but the CSR was for the www version.
NS will allow us to upload a new CSR -but- they won't allow us to change the domain from xyz.com to xyz.com and they will not issue a refund. SO...
If I install the new SSL cert for the non-www domain, can I make this work by editing .htaccess?
Or should I just eat the 9 and purchase a -new- cert for xyz.com?
I'm paranoid because I don't see any option for 'wild-card' in the NS setup and I don't know enough about Drupal to know if this will matter.
TIA.
More posts by @Goswami781
1 Comments
Sorted by latest first Latest Oldest Best
Redirecting www to non-www is a pretty big change just to get an SSL cert working. Most CAs automatically issue certificates for both versions of a domain so I'm surprised they won't revoke that and re-issue it. Try contacting them again and keep insisting that they "revoke" the issued certificate and re-issue it with the www version of the domain. You haven't been using the certificate and being just a few days in they should be able to work with you on such a simple issue, especially considering they were walking you through the process when it went wrong.
That being said, since most certificates are issues to accommodate for that already I'm tempted to think that the issue lies with the installation; you'd be more likely to get a browser error than a cPanel error otherwise. The domain in the certificate will match the domain in the CSR and the CSR will match the private key; if the certificate doesn't match the private key then you might be trying to attach the new certificate to the old private key.
Terms of Use Create Support ticket Your support tickets Stock Market News! © vmapp.org2024 All Rights reserved.