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Dunderdale272

: Hosting solution to avoid network issues? I recently went through an issue where me and all my colleagues connected to our office wifi couldn't access our website, nor could the employees at

@Dunderdale272

Posted in: #Isp #WebHosting

I recently went through an issue where me and all my colleagues connected to our office wifi couldn't access our website, nor could the employees at one of our customer companies. I verified that the website wasn't down, because I could still access it via proxy or my phone connected to 4G from a different provider than our office internet. Traceroute showed a request timeout after the request left my ISP's network and before reaching the server hosting my site. The problem was eventually pinpointed to a 3rd party ISP that my ISP has a peering arrangement with, and resolved.

Now it's a bit worrying that a problem like this can arise where we lose connection to our website for several days, and the problem is with neither us, our ISP or our hosting provider. We could still work with a proxy, but I couldn't very well tell our customers that they have to use one and that there's nothing we can do to solve the issue besides wait, because it's not with us. I thought the whole point of the Internet was that if one node in the network is down, traffic would get routed another way?

So my question is, what can I do to mitigate the issue should it happen again in the future? Host the website on several servers in different geographical locations? Is there a way I could then redirect the traffic if the request times out, to ensure connectivity?

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