: Selling site - How to transfer PayPal subscribers? I have a website that has hundreds of active PayPal subscribers, and I am putting it out on the market. I have found out that it is not
I have a website that has hundreds of active PayPal subscribers, and I am putting it out on the market. I have found out that it is not possible to transfer subscribers from one account to another. It is also against the terms to change ownership of an account.
PayPal suggests cancelling all current subscribers and making them sign up again under the new owner's account. Surely there has to be a better way?
Has anyone had any experience in a situation like this, if so, how did you handle it? Has anyone just outright gave the buyer the current PayPal account that was linked to the subscriptions?
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Adrian, a PayPal employee and community forum administrator has answered this question on a post asked in February 2012. He has confirmed that 'subscriptions and billing agreements are non-transferable without re-subscribing'.
It seems that because the customers will be paying into a different account, a new subscription must be established, and so the best you can do to avoid losing customers or payments is to carefully manage the transition process.
"As the buyers would technically be paying a different account,
subscriptions and billing agreements are non-transferable without
re-subscribing. Understandably, you'll want to avoid subscriber loss,
so you may want to switch over existing buttons to direct them to your
new account, and then either transition your existing subscribers en
masse at some point (after much advanced notice) or allow them to
expire and then re-sign up." - PayPal_Adrian, PayPal Community Help Forum
Source: PayPal Community Forum: Moving Subscriptions from one account to another
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