: Domain stuck in google DNS? I have a customer who made a mess of things setting up google apps. She has now closed her google apps account and we are getting emails via POP to gmail successfully
I have a customer who made a mess of things setting up google apps. She has now closed her google apps account and we are getting emails via POP to gmail successfully using gmail fetch.
However in gmail when trying to add her domain email address hello@domain.com as a FROM, after adding the SMTP mail server mail.domain.com, the verify email bounces with the error
Technical details of temporary failure:
DNS Error: Address resolution of mail.domain.com.domain.com.
It looks to me like the domain might still be somewhere in google DNS and pre-pending the mailserver to it...
Or something like that. Any ideas anyone?
[UPDATE] I just realised, that even if I used a different mail server when adding the addition email address the error is the same. i.e. if I add as the SMTP server mail.mymailserver.com then the bounce still says DNS Error: Address resolution of mail.domain.com.domain.com.
I have no idea where it is getting that from.
More posts by @Gretchen104
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The error itself tends to indicate that Gmail is malforming the URL you are entering in that you are trying to enter the hostname of the smtp server and it is adding the domain name to the end. Try entering in just the host name of the SMTP server without the domain.com at the end and that may fix it.
I have not used Gmail with a private SMTP server in the past however it appears as though when you are setting up the SMTP server it may simply expect the host name of the SMTP server and not the fully qualified domain name.
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