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Gail5422790

: The individual that registered the .net domain for our company can't be contacted, how can we regain control over the domain name? I built a website for a client, who insisted on managing the

@Gail5422790

Posted in: #Domains #TopLevelDomains #Whois

I built a website for a client, who insisted on managing the domain themselves. I think it was owned by the maker of their previous site.

Anyway they now want me to take control of the domain, but the current owner has seemingly disappeared off the face of the Earth! He won't answer his phone or his emails. I don't think it's anything malicious- the domain is still pointing to my site. It's just that he's changed all his contact information.

Who governs domains, and how would I go about contacting them? If it was a uk domain, I would be contacting Nominet. But it's a .net domain.

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@Cugini213

Unless the person that bough the domain used proper channels and purchased it through the company (and not himself personally) there is nothing you can do. He legally owns it, and even if you do find / contact him he is not legally required to give it to you.

To answer your questions:


"Who governs domains"


In your case unless you are hosting your site on a local server, I would suggest finding out what hosting company you use. If you find the hosting company you can contact them and see if they will give you the credentials to login.

If you have no idea what hosting company you use, try using a whois service such as this for me the name of the hosting company is shown where it says "name servers":



My hosting company is hostpapa, so if I had your problem I would call them and explain the situation.

Hope this helps!

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@Jennifer507

As someone who has had similar trouble, I feel your pain.
The only thing I could do was offer alternative domain names based on .co.uk or .com. Unless that domain has significant traffic, I think alternative domains are usually the best option.

Post here if you find the owner, I want to know how this ends.

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