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Jennifer507

: Suspiciously low CTR for brand searches reported by Google search console I have a client who is ranking 1, 2, and 3 for their brand name but has 0% CTR according to Google search console.

@Jennifer507

Posted in: #Clicks #GoogleSearchConsole #Reporting

I have a client who is ranking 1, 2, and 3 for their brand name but has 0% CTR according to Google search console.

There are no PPC ads running on these search queries.

Can the GSC data for CTR be inaccurate or is this a reporting bug? The CTR has been 0% for months but other keywords are reporting expected CTR percents (Rank 1 25% CTR, etc)

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@BetL925

Using Google Webmaster Tools, you can look at two numbers.


The impressions for the branded keywords. If its not being search enough number of times, even if you might be ranking 1, 2 and 3 for those terms, the CTR would be 0% (since its not being searched at all).
The snippet showing up on each of these listings when you do a brand keyword search. Are there glaring issues that might be turning off people from the brand search.


Another factor to consider could be how unique the brand term is. If the brand term is generic ("cool jeans", "metropolis labs", etc) then there might be a different meaning for folks who are searching the brand term.

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